Each month, our team along with our partners curates the Mystery Toy Box and each month is a surprise. In general we try to pack at least 5-6 items in each box. We pack a variety of premium quality toys from brands such as Kidrobot, Tokidoki, Funko, The Loyal Subjects, Medicom Toy, Monogram and more!
No. It must be separate. Our subscription engine is powered by Bold Commerce and we use Stripe, a credit card processor which is separate from our main store.
We offer a flat fee shipping rate of $9.99 CAD if you order from mindzai.ca. If you order from Mindzai.com, the shipping price is also $9.99 USD.
We currently offer Canada Post shipping options for Canada and USPS Priority for everywhere else.
You can cancel anytime by emailing us at customerservice@mindzai.com. Once we receive your notification email, we will process your cancellation. Any outstanding shipments will continue to be shipped until the plan has ended.
You can view and manage your subscriptions on your account page at https://www.mindzai.com/account for our US and worldwide customers and https://www.mindzai.ca/account for Canadians.
In Canada, please expect your Mystery Toy Box to arrive anywhere from 2-7 days depending on where you live in the country. If it's in Ontario, expect 2-3 days. If it's British Columbia, it's closer to 7 days.
In the USA, you should expect your Mystery Toy Box to arrive anywhere from 3-6 days. We use USPS priority service.
Our system will bill you on the 1st of every month.
If you subscribe to our Month to Month plan, and you happened to subscribe on the 4th of the month, then we would bill you the next month on the 1st
If you subscribe to our 3 Month plan, and you happened to subscribe on the 4th, then we would bill you once for 3 Months immediately then in 3 months when the subscription has ended, we would also bill you on the 1st
It's important to note that all plans recur automatically on their own until you decide to cancel.